PERSONAL
Credo is for your own use
Your access to Credo is intended for your own personal training and fitness use unless Credo expressly agrees otherwise.
TERMS & CONDITIONS
USE CREDO.
USE IT RESPONSIBLY.
These Terms explain the basic rules for using Credo Sports, including subscriptions, training guidance, AI-supported features and acceptable use.
Last updated: 20 September 2026
ABOUT THESE TERMS
Clear rules.
Straightforward use.
These Terms & Conditions apply when you use the Credo Sports mobile application, website and related services.
By using Credo or purchasing a subscription, you agree to these Terms together with any information shown to you at the point of purchase.
ABOUT CREDO SPORTS
Training with purpose.
Built for performance.
Credo Sports provides digital strength, conditioning, running, workout logging, performance testing, recovery and AI-assisted coaching features.
Credo V1 is intended only for adults aged 18 or over. There is no customer Credo account or login, email/password account, Sign in with Apple for Credo identity, or general Credo cloud account.
Questions about these Terms can be sent to [email protected] .
PERSONAL USE
INFORMATION
Give useful information
Where Credo asks you for training information, you should provide information that is reasonably accurate so that features can work as intended.
DEVICE
Look after your device
Because training information may be stored locally, you are responsible for maintaining reasonable security over your device.
TRAINING GUIDANCE
Credo can guide.
You still make the decisions.
Training recommendations are designed to support exercise and performance decisions, but no app can account for every individual circumstance.
Train within your ability
Use loads, exercises and training methods suitable for your current experience and physical ability.
Use judgement
Reduce, change or stop training if something feels unsafe, inappropriate or significantly wrong.
Use equipment safely
You are responsible for using appropriate equipment, surroundings and exercise technique.
Seek professional advice
Where needed, seek appropriate medical, physiotherapy or other qualified professional advice.
NO MEDICAL SERVICE
Training app.
Not medical care.
Credo is designed for training, coaching, recovery and performance support.
It does not provide medical assessment, diagnosis, treatment or emergency healthcare. You remain responsible for deciding whether you are fit to exercise.
Stop exercising and seek appropriate professional or medical advice where pain, injury, illness or your circumstances warrant it.
Optional injury or limitation information may help personalise training and Coach guidance; it is not used to provide medical diagnosis or treatment. Data handling is described in our Privacy Notice. Agreeing to these Terms is not explicit consent to process optional health information.
CREDO PROVIDES
Training guidance
✓
Programme support
✓
Performance tracking
✓
Medical diagnosis
NO
AI COACH
Useful technology.
Not perfect technology.
Credo Coach is an automated, AI-supported training feature. It may use relevant training information to provide summaries, feedback and guidance, and support programme-related decisions within Credo's safeguards. Supported programme changes require your approval.
AI-generated responses may occasionally be incomplete, inaccurate or unsuitable for a particular situation.
Use reasonable judgement when following Coach guidance. Its output is not guaranteed accurate, is not medical advice, diagnosis or treatment, and does not guarantee results.
SUBSCRIPTIONS
Simple monthly
subscription.
Credo's standard launch subscription is £5.99 per month, automatically renewing monthly. There is no annual subscription or separate service-personnel subscription tier at launch, and no permanent free tier after a subscription or any trial ends. The price and applicable purchase terms are shown by Apple before you confirm payment.
Monthly billing
Your monthly subscription is billed through Apple/App Store, one subscription period at a time.
Automatic renewal
Your subscription automatically renews for another monthly period unless you cancel it before the next renewal is processed.
Cancel before renewal
If you cancel before your next renewal, you will not be charged for another monthly subscription period.
Keep access until the end
After cancellation, you continue to have access to paid features until the end of the subscription period you have already paid for. Access then ends unless you resubscribe.
APPLE APP STORE BILLING
Apple manages
your subscription.
Apple handles subscription payment, renewal and cancellation. Apple's applicable App Store and payment terms also apply.
You can manage or cancel your subscription through the subscription settings associated with your Apple account. Credo does not provide a separate cancellation system.
Cancelling your subscription through Apple stops future renewal when completed before Apple's renewal deadline. Uninstalling Credo, resetting its data or stopping use does not cancel your subscription. Cancellation does not itself refund a paid period; your applicable cancellation, refund and statutory consumer rights remain unaffected.
MONTHLY SUBSCRIPTION
Automatic renewal
YES
Cancel anytime
YES
Additional Credo notice month
NO
Manage through Apple
YES
CANCELLATION
No long notice period.
No extra notice month.
Credo does not require you to give an additional month's notice after cancelling a monthly subscription.
If your subscription is cancelled before the next renewal is processed, your subscription will not renew for another month.
Your access remains active until the end of the period you have already paid for, then ends unless you resubscribe.
Cancel through Apple before its renewal deadline: renewal charges may be processed during the 24 hours before a new period starts. For a free or discounted trial you do not want to renew, cancel at least 24 hours before it ends. Check the timing and access conditions shown by Apple for your offer. See Apple's cancellation guidance.
TRIALS & PROMOTIONS
APPLE OFFERS
Optional offers
Credo may offer an introductory free trial through Apple. A trial is available only where offered to you by Apple; its duration, price following the trial and relevant terms will be displayed by Apple before you subscribe. Unless cancelled by Apple's deadline, it converts to the paid subscription shown by Apple.
Credo may offer referral or promotional benefits from time to time, including discount codes for service personnel. No specific reward, discount price, duration or eligibility system is guaranteed. Each offer may have its own eligibility and conditions; Apple-supported offers are also subject to Apple's applicable rules.
PRICE
Know the price first
Any promotional price, offer duration and subsequent renewal price will be displayed before you agree to the offer. An auto-renewing subscription continues at the disclosed renewal price after the offer ends unless cancelled.
CANCEL
Cancel before charging
Manage or cancel promotional subscriptions through Apple. To avoid renewal, follow the cancellation timing above and the offer terms. Cancelling an introductory trial by Apple's deadline prevents its conversion to a paid subscription. A free trial may end immediately when cancelled, as disclosed by Apple.
REFUNDS
App Store purchases
are handled by Apple.
Where a subscription or purchase is processed through Apple's App Store, requests for refunds are normally handled by Apple in accordance with Apple's policies and applicable consumer law.
Nothing in these Terms removes any consumer rights that cannot legally be excluded.
PRICE CHANGES
Prices may change.
Not without notice.
Credo may change future subscription prices for valid reasons, such as changes in service operating costs, taxes or legal requirements. A change will not alter the price of a period already paid for.
Where an existing subscription is affected, changes will be handled through the applicable App Store process and in accordance with applicable consumer law.
Price changes are subject to Apple's required notice and consent process and applicable law before they take effect.
ACCEPTABLE USE
DON'T MISUSE CREDO
Use the service normally
Do not interfere with, damage, exploit, overload or gain unauthorised access to Credo or its systems. Do not conduct security testing without permission or use abusive automated access.
LAWFUL USE
Use Credo lawfully
Do not use Credo for unlawful, fraudulent, abusive or harmful activity.
INTELLECTUAL PROPERTY
Don't copy the service
Credo's software, branding, programme presentation, written and website content, and exercise instructions and demonstrations are owned by Credo or its licensors as applicable. Your access is for personal use and does not transfer ownership. Do not copy, commercially redistribute or misuse protected material, or reverse engineer the software except where permitted by law. Third-party rights remain with their owners.
YOUR TRAINING INFORMATION
Your information
remains yours.
You retain any rights you have in the training information and other content you enter into Credo.
Credo processes relevant information for the purposes described in the Credo Sports Privacy Notice, including providing the service and meeting security and legal obligations.
Read Privacy →LOCAL DATA
Your device holds
most training data.
Credo V1 is local-first. Core programme, workout/history, Progress, Testing, profile/training settings and other local app information are stored on your device. Credo provides no general cloud backup or cloud sync, and no cross-device training-history restoration guarantee.
Deleting or uninstalling Credo, resetting the app or device, losing your phone or replacing it may permanently lose that locally stored information. Credo does not guarantee recovery. Take reasonable care of your device.
Subscription purchase and restoration use Apple purchase history through StoreKit, without a Credo username/password account. Restoring a subscription restores entitlement only. It does not restore your local Credo programme, workouts/history, Progress, Testing or other local training data.
Further information about data handling is available in the Privacy Policy.
SERVICE AVAILABILITY
Credo won't always
be perfect.
Like any digital service, Credo may occasionally experience maintenance, outages, bugs or unavailable features.
Maintenance
Features may occasionally be unavailable while maintenance or updates are carried out.
Updates
Credo may update features to fix faults, improve the service or address security, technical or legal needs. Features may change over time, subject to the protections for paid users below.
Bugs
Software may contain errors and Credo does not guarantee that every feature will always operate without interruption.
External services
Core local training functions do not require a permanent internet connection. Coach and other remote features need connectivity and may depend on Apple, hosting and AI providers. Availability also depends on your device. Remote features may be temporarily unavailable.
RESTRICTING ACCESS
Serious misuse can
mean losing access.
Credo may restrict access to online services where reasonably necessary to protect Credo, its users, its systems or to comply with applicable law.
This may include serious or repeated misuse, attempts to interfere with the service, fraud or material breaches of these Terms. Restrictions will be proportionate. Where practicable, we will explain the reason and allow you to put matters right before suspension or termination; urgent security or legal needs may require immediate action. Contact us if you think a restriction is mistaken. Your paid subscription and mandatory consumer rights remain protected.
EXERCISE RISK & RESPONSIBILITY
Training carries
inherent risk.
Exercise, sport and physical training involve risks that cannot be completely removed by an application or training programme.
Programmes, exercise instructions and demonstrations are guidance; not every movement or programme suits everyone. You remain responsible for deciding whether an exercise, load, session or activity is appropriate for you and using suitable equipment, surroundings and technique.
Credo does not guarantee strength gains, muscle gain, weight or fat loss, sporting performance, fitness improvements or any particular result.
Unsafe use or misuse may affect responsibility for a loss, but this does not remove Credo's responsibility for its own breach of contract or negligence, or any liability that cannot lawfully be excluded.
OUR RESPONSIBILITY TO YOU
Fair limits.
Your rights remain.
Credo is responsible for foreseeable loss or damage caused by our breach of contract or failure to use reasonable care and skill. A loss is foreseeable if it was obvious it could happen or both you and we knew it might happen when the contract was made. We do not accept liability for business losses arising from business use of a service supplied for personal use.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including your rights concerning faulty digital content and damage it causes to your device or other digital content.
This includes liability that cannot legally be excluded for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
If you use Credo as a consumer, these Terms do not remove or restrict statutory consumer rights that cannot legally be excluded.
CHANGES TO CREDO
Credo will evolve.
Terms may too.
Credo may update these Terms as the service develops, legal requirements change or new features are introduced.
Material changes to these Terms or the service will have a valid reason, such as legal, security or technical requirements, and will not retrospectively remove accrued rights. We will give reasonable advance notice of changes that disadvantage paid users unless urgent action is necessary. If we withdraw a paid service or materially reduce what you purchased, your applicable cancellation and refund rights remain available. We will explain your options; Apple handles subscription cancellation and App Store refund requests.
The latest version will display its most recent update date.
GOVERNING LAW
Based in England.
Governed by English law.
Credo Sports is operated from England. These Terms are governed by the laws of England and Wales.
If you are a consumer, this choice of law does not remove mandatory protections available under the law of the country where you live. Courts in England and Wales may hear disputes, but nothing here prevents you from using courts available to you under applicable consumer law, including in Scotland or Northern Ireland where you live.
Credo Sports is operated by Michael Woodcock, sole trader.
Business address: 17 Cradley Drive
Aston, Sheffield
S26 2FF
United Kingdom
Questions or complaints about Credo or these Terms:
[email protected]